Strange as it may seem, other people are not nearly as invested in our happiness as we are. In fact, at times, it feels like they’re determined to make life difficult! There’s always that one person — the one who stirs up drama, drains your energy, and hijacks your emotions. If only we could "fix" that person, things would be easier. But the truth is, we can’t change others — we can only choose how we respond. In this straightforward and practical book, communication expert Mike Bechtle shows you how to stop letting other people’s behaviour control your peace of mind. With simple, relatable advice that you can start using right away, Bechtle offers a proven approach to deal with difficult people — and stay calm and in control while doing it. There will always be challenging people around us. But this fresh perspective on how to handle them can transform your everyday interactions — starting today!